Global organizations have always preferred outsourcing call center services to India, compared to outsourcing to China, Philippines, Malaysia and other Asian countries. India has always been the most preferred outsourcing location, because call centers in India offers a large kind of advantages that other countries don’t offer. Today, having call centers in India has become the norm for several global companies. Many international organizations also are setting up call centers in India, because India features a large qualified workforce and might also provide cost-effective call center outsourcing services. Outsource call center services to India and provides your organization a competitive edge. the following are a listing of reasons why outsourcing call center services to India makes business sense.
Call centers in India have a largest number of qualified, tech-savvy, IT literate, trained, skilled and experienced professionals. India has the biggest English-speaking population after the USA. India’s large and well-educated workforce has been one among India’s main advantages over other countries. India will still have a well-educated and huge workforce, because India has an ever increasing number of faculty graduates and a large number of successful training industries.
India’s large manpower is willing to work for a lesser price. during a call centre operation, manpower typically accounts for 55 to 60 percent of the entire cost. In India, manpower is accessible at a fraction of the price overseas.
Call centers in India have experience in offering variety of call center outsourcing services, such as, inbound call center services, telemarketing services, technical Support services, CATI services, disaster recovery services, email support services and chat support services amongst others. Call centers in India also can provide a bunch of IT enabled services, such as, helpdesk services, accounting services, transaction processing services, remote network management and end-to-end processing amongst others. Indian call center s offer cost-effective call center outsourcing services without compromising on quality. Call centers in India even have the most effective of technology, people, processes, resources, operational expertise.
More and more global organizations are outsourcing call centers to India, due to India’s time zone advantages. India’s twelve hour time difference enables global organizations to supply their customers with 24x7x365 days services. By taking advantage of India’s time difference, companies within the U.S are able to make sure that their customers receive round-the-clock customer support.
The Indian government has extended its support to the outsourcing and IT industry. the govt of India has allowed duty free exports of capital goods and has provided tax exemption on the export of ITES. The Indian government has also aided the Indians in building software technology parks that have the newest in telecom facilities and infrastructure.
Call centers in India employ latest technology, software and high-end infrastructure to produce high-quality customer support services. India has also experienced privatization and reduction within the tariff of internet services, telecom and, cellular services. This has given India a bonus over other locations, in terms of infrastructure. India has the biggest number of state-of-the-art call centers within the world.
Another important factor why global organizations prefer outsourcing call centers to India is because call centers in India offer cost-effective customer support services without compromising on quality. With the low cost of manpower available in India, Indian call center s are able to provide high-quality call center outsourcing services on a 24x7x365 days basis, at a price which is 50% but within the U.S or U.K. These reasons have encouraged more global corporations to outsource call center services to India, because they will get access to quality call center outsourcing services at great value for money.
India has been one among the primary nations to step into the call center outsourcing industry (call center outsource). Global organizations have already outsourced call centers to India and have found India to be a perfect outsourcing provider. Today, some of the world’s global giants have a base in India, from where they supply customer support services to their worldwide customers. These successful call center outsourcing ventures have encouraged more and more global organizations to outsource call center services to India to provide their organization a competitive advantage.
Riemen Solution, a pioneer in outsourcing has been providing a large range of services to global organizations. Riemen’s technology-driven call center services can enable you to produce your customers with high-quality call center services, while saving on your operating costs. the following are a listing of call center services that Riemen Solution offers.
Outsource inbound call center services to Riemen for online sales, order taking, order entry, answering services and customer services amongst others.
Outsource outbound telemarketing services to Riemen for high-quality appointment setting and merchant account services.
Outsource technical helpdesk services to Riemen, to transform your business processes and supply strategic business value.
Outsource CATI services to Riemen and for accurate and reliable data collection services.
Outsource disaster recovery services to Riemen for strategies which will assist you affect potential disasters.
Outsource email support services to Riemen and be assured that your customers’ emails would be answered accurately within a fast work time.
Outsource chat support services to Riemen to produce your customers with efficient services on a 24x7x365 basis.
Today Riemen Solution Is the Best Call Center Service Provider Agency India, Riemen Provide All Service Mention Above
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